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Thread: Living DNA update

  1. #171
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    Quote Originally Posted by FionnSneachta View Post
    It wouldn't be any harm emailing them just in case they haven't noticed any issue and think that everyone has complete results. It might make them quicken their pace too.
    I've received a reply from LivingDNA and they said because I'm originally a DNA Worldwide customer who received the test free from LivingDNA, I may not be eligible for any updates or extra modes. They said they will be sending an email to someone to check if I can get them. I wouldn't mind, I only got the free test from LivingDNA because they kept me waiting so long for my DNA Worldwide results, that as a way of saying sorry, I could have the new test for free. I originally paid £260 for the DNA Worldwide test and it took over a year to get results - so long in fact that I got fed up waiting and ordered a 23andMe test and I got those results within 2 months. Anyway, they won't be able to fob me off with their excuses as I've received emails originally from DNA Worldwide and they gave me an apology and told me that I could test for free with their new LivingDNA test and that I'd receive free updates for life.

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  3. #172
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    Quote Originally Posted by Goodman View Post
    I've received a reply from LivingDNA and they said because I'm originally a DNA Worldwide customer who received the test free from LivingDNA, I may not be eligible for any updates or extra modes. They said they will be sending an email to someone to check if I can get them. I wouldn't mind, I only got the free test from LivingDNA because they kept me waiting so long for my DNA Worldwide results, that as a way of saying sorry, I could have the new test for free. I originally paid £260 for the DNA Worldwide test and it took over a year to get results - so long in fact that I got fed up waiting and ordered a 23andMe test and I got those results within 2 months. Anyway, they won't be able to fob me off with their excuses as I've received emails originally from DNA Worldwide and they gave me an apology and told me that I could test for free with their new LivingDNA test and that I'd receive free updates for life.
    If they can't use your old data you should suggest to them that they send you a swab today and process your DNA over again.
    Paper trail ancestry to the best of my knowledge:
    English 28.12%, German 18.75%, Scottish 17.96%, Irish (mostly lowland Scottish origin) 12.5%, French 8.2%, Eastern European 6.25%, Welsh 3.125%, Native American 1.95%, and Colonial American, 3.125%, which cannot be determined with complete certainty: there is Dutch (at least 1.36%) and some English. The rest could include Spanish, Norwegian, German, French, and Native American, but these percentages would be minuscule.

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  5. #173
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    Quote Originally Posted by sktibo View Post
    If they can't use your old data you should suggest to them that they send you a swab today and process your DNA over again.
    I tested on their new chip so it's up to date. I've actually swabbed twice for the DNA Worldwide and LivingDNA tests respectively. They sent me a new swab kit free of charge to test on their new chip, for the regional LivingDNA test. (With the promise up free updates for life.)

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  7. #174
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    Quote Originally Posted by Goodman View Post
    I tested on their new chip so it's up to date. I've actually swabbed twice for the DNA Worldwide and LivingDNA tests respectively. They sent me a new swab kit free of charge to test on their new chip, for the regional LivingDNA test. (With the promise up free updates for life.)
    If they don't deliver on their promise I'll help you in whatever small way I can
    Paper trail ancestry to the best of my knowledge:
    English 28.12%, German 18.75%, Scottish 17.96%, Irish (mostly lowland Scottish origin) 12.5%, French 8.2%, Eastern European 6.25%, Welsh 3.125%, Native American 1.95%, and Colonial American, 3.125%, which cannot be determined with complete certainty: there is Dutch (at least 1.36%) and some English. The rest could include Spanish, Norwegian, German, French, and Native American, but these percentages would be minuscule.

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  9. #175
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    Quote Originally Posted by sktibo View Post
    If they don't deliver on their promise I'll help you in whatever small way I can
    I'll see if they get back to me soon like they said they would or I may have to email them again, much appreciated for your offer of help, cheers. I'll keep posting my experience with them and hopefully they'll sort it out soon.

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  11. #176
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    Quote Originally Posted by chelle View Post
    at least they gave you french inline with your part mother roots
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  13. #177
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    Any speculation on an updated ETA for the Irish update as well as other summer releases? Last month I heard end of July, but the official wording I've read is "end of summer" which technically goes through September.

    Thanks!

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  15. #178
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    Quote Originally Posted by greerpalmer View Post
    Any speculation on an updated ETA for the Irish update as well as other summer releases? Last month I heard end of July, but the official wording I've read is "end of summer" which technically goes through September.

    Thanks!
    I wouldn't go by any information that hasn't been released recently. Back on the 20th of April it was supposed to be rolled out in eight weeks' time according t this article: https://cruwys.blogspot.ie/2017/04/a...-and-news.html

    Considering they were expecting an update soon enough, I would hope that it would be updated by the end of the summer but I won't hold my breath. At least going by that article they seem to have collected enough samples. They've probably decided to stop releasing targets that are far in advance because they never seem to meet them so hopefully one day they'll announce the release of an update in a weeks' time or something. I'm just hoping to see my results updated some day when I log in.
    Ancestry: 96% Ireland, 2% Great Britain, 1% Finland/Northwest Russia, <1% Scandinavia & Connacht Genetic Community
    MyHeritage: 100% Irish, Scottish, Welsh
    FTDNA: 100% British Isles
    Known: Roscommon, Galway, Mayo
    Paternal ancestor (Y): Martin Kelly - son Martin b. 1819 in Co. Roscommon (Donnchadh O'Kelly of Hy Many b.c. 1374 in Gailey Castle & d. 1424)
    Maternal ancestor: James Feenaghty – son William b. 1788 in Co. Roscommon
    Maternal ancestor (mt): Anne McDermott b.c. 1814 in Co. Roscommon

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